Customer Reviews

We are passionate about delivering exceptional service and everyone in the team is committed to making sure each and every customer has a great experience. But please don't take our word for it, take a look at the latest reviews below: -

Red Funnel have been awarded Trip Advisor's Certificate of Excellence for the past 5 years. This highlights our commitment to providing the best possible ferry travel experience.

Customer reviews

    • Published:

    I regularly use Red Funnel and find the service so good.

    • Published:

    The trip was fine but the coffee was terrible, even the latte was not nice. Previous years it has been fine.

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    Very reliable, comfortable and pleasant

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    Very relaxed and comfortable crossings

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    The signature lounge was excellent, worth every penny, great staff, comfortable and pleasant environment.

    • Published:

    Lovely staff pleasant and friendly. Good choice of food and drinks on board and clean toilets.
    My only negative would be the high prices. I would travel a lot more often if they had set IoW resident fares regardless of season

    • Published:

    Ferry was on time, the seating area was comfortable and reasonably clean although there was rubbish under the seat on the way back, the tea could be better quality it was undrinkable. Good facilities on board and all information was clearly displayed. Check in staff could be more customer focused.

    • Published:

    We paid £70 after using a 20% off voucher to see my mum and nan for 2 nights (far too expensive, your prices prevent me from seeing my family as much as I would like). We had our little dog with us. My fiancé is 35 weeks pregnant and so we had to get the lift from the car deck up to the main deck....

    • Published:

    Reliable service. Book early though as at peak times it can get fully booked.

    • Published:

    On time and a good sailing just wish it could be a bit more reasonably priced for island people

    • Published:

    Free mince pies and bubbly were a very nice touch. Fares are still too high and we can see why there’s pressure for a fixed link.

    • Published:

    We have travelled with Red Funnel on numerous occasions, be it in a HGV or in a car , and we find every thing is perfect!!

    • Published:

    Had to make an emergency trip with my sick dog (Alf) to get him back to my son. Red funnel got me on a ferrry that was about to leave and let me stay in the car with him. Throughout the journey the supplied me with tea and a sandwich and much needed TLC Sarah even sat with my dog whilst i used...

    • Published:

    Okay. Bully boy loading from deck hands.

    • Published:

    Very pleased generally. Plenty of lane space on the car decks to park a car, comfortable lounge and generally a cood ll round experience

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